Delivery :

How much do we charge for standard delivery?

UK delivery – We used the Post Office for our  standard delivery price is £4.00 – for weight 350gms to 700gms  most of the time goods will be delivered within 2- 4 working days Monday to Saturday (excluding Bank holidays)

Delivery price abroad to tbc

How much do we charge for next day delivery?

There is an additional charge of 2.00 for this service on top of the £4.00 service – You will pay total of £6.00– This service applies Monday to Friday – if you order on Friday your order will arrive on Monday.

Where do we deliver?

In UK and Ireland. We also worldwide

How much do we charge outside the UK ?

Select your shipping destination from the list of countries below to display the available options and cost.

Eg :Europe : 3 – 5 working days £15

Africa : 3 – 5 working days £20

Returns :

Can I return my order?

We will accept returns within 14 days of purchase. We have a 14 days  policy return. This allows you to return your order within the first 14 days if you are unhappy with it. Unfortunately  this will apply for UK customers only ; we do not accept return from customers residing outside the UK.

Important Note: We will replace or refund most items provided they have not been worn or have not been used, retained all original tags, are in the original packaging with the correct paperwork and original instructions. Upon receipt if we found any stains or notice that the  items have been worn  we will contact you to let you know of the reason why  we will issue 25% reduction refund. To ensure you get full refund please ensure that item has not been worn or abused

How do I return via  Post Office ?

Return your parcel via your local Post Office is quite easy. You can also track your return parcel using the Royal Mail Website.

1.Complete our form on your dispatch note adding your reason for return and enclose the form in the original packaging.

Print off on of our Royal Mail return labels and write your name address in the relevant space – if you do not use our label, the post office may charge you for your return.
Ensure the parcel is securely sealed to prevent any damages and is in its original packaging.
Ensure your account number and name and address are detailed in the parcel so that we know your details.
Ensure to ask for receipt for proof that you parcel has been sent.

How do I track my return ?

On our website click on ‘My Account’ – log onto your account – click on ‘ book and track’ returns to check and view summary of the status of any of your returned items.

If any reasons you have returned items over 14 days ago that have not been credited, please see our help section and refer to why my return has not been refunded.

How long does it take to refund a return?

We endeavor to process your refund as quickly as possible, normally within 7 – 10 days of collection.

Payment :

How can I pay

You can pay by debit card or credit cards. Go you ‘My Account’  and follow the instruction to make safe , secure and fast payments online. You can also pay by PayPal.

Faulty goods

What to do if you receive a faulty item. Faulty item we mean the following

Missing care label
Missing back neck label.
Missing a button or spare button.
However, if garment does not fit is not classify as faulty but unsuitable. The color of the item illustrated on our website might differ slightly – this is not classified as faulty but unsuitable.
We always aim to deliver the highest quality of product.  We have quality check control before any items are delivered to our customers. Any items you receive should be in new condition. In the unlikely event you have received a faulty item please contact us immediately – refer to help section. Please let us know first instance by email or by calling us and explain to us why do you think the item is faulty before sending it back to us. Usually you will need to send it back to us by post in its original packaging and paperwork. We will replace it within 14 days of receipt. Before contacting you we will check if the item has been worn or abused. If we notice the item has been worn  we will not be able to replace it No refund will be submitted to you and the item will be returned to you.

Return of sales item :

Can I return a sale item?

Sales item may be return at the discounted price you have paid – However we will accept it within 14 days of receipt of purchase. The return items need to be unused, unworn, unwashed and  in their original packaging. Please follow same procedure on return section